Payment Policy

At XAYUYUE, we offer PayPal as a secure and convenient payment method for your orders. This policy outlines the terms and processes specific to using PayPal on our website.

1. Using PayPal

When you select PayPal as your payment method at checkout, you will be redirected to the secure PayPal website to log in and authorize the payment for your order. The total amount of your order, including taxes and shipping fees, will be charged to your PayPal account immediately upon order confirmation.

2. Payment Authorization

By providing your PayPal authorization, you confirm that you are the account holder or have legitimate authority to use the PayPal account. XAYUYUE does not store your PayPal login credentials or have access to your full financial information. All payment information is handled directly by PayPal in accordance with their own Privacy Policy and User Agreement.

3. Order Confirmation

Your order will be considered confirmed and processed only after PayPal has notified us that your payment has been successfully authorized and completed. If your payment is declined by PayPal for any reason, we will be unable to process or hold the items in your order.

4. Refunds and Cancellations

If you are eligible for a refund according to our Return Policy, and the original payment was made via PayPal, the refund will be issued back to your PayPal account. Please note that the funds may take several business days to appear in your PayPal balance, depending on their processing times. We cannot issue refunds to an alternate payment method or account.

5. Currency and Disputes

All transactions are processed in the currency displayed on our Site. PayPal may apply its own currency conversion rates and fees, for which XAYUYUE is not responsible.

For any issues related to the payment transaction itself (such as duplicate charges or unauthorized payments), please contact PayPal directly through your account resolution center. For issues related to the order (such as wrong or defective items), please contact our customer service team at info@xayuyue.com.

6. Contact Us

If you have any questions about using PayPal on our store, please contact us:

Email: info@xayuyue.com